Privacy Policy

This Privacy Policy ("Policy") governs the manner in which we collect, use, maintain and disclose information collected from Users of Gwido services, websites, and mobile apps ("Applications"). These Applications are provided by Gwido Railway SL and are intended for use as is.

The aim of this page is to inform visitors regarding our policies with the collection, use, and disclosure of personal data if anyone decided to use our Applications.

If you choose to use our Applications, then you agree to the collection and use of information in relation to this policy. The personal data that we collect is used for providing and improving the Applications. We will not use or share your information with anyone except as described in this Privacy Policy.

What personal data do we collect from our Users and why?

When you use or interact with our Applications, we may use a variety of technologies to process the personal data we collect about you for various reasons. For a better experience, while using our Applications, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

Legal basis for processing

Our legal basis for collecting and processing the data described above will depend on the data concerned and the specific context in which we collect and process it.

We collect and process personal data only where we have your consent (Art. 6 para 1 lit. a) GDPR) or where we have a legitimate interest to do so.

Non-personal identification information

The App may collect non-personal identification information whenever you interact with it. Non-personal identification information may include the language and the OS version of your device or similar information.

Data retention and deletion

We keep our users personal data only as long as necessary to provide them with the service and for legitimate and essential business purposes, such as maintaining the performance of the Applications, making data-driven business decisions about new features, and complying with our legal obligations.

If you request, we will delete your personal data, unless we are legally allowed or required to keep the data.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of the Applications that these third parties may have access to your personal data to perform tasks assigned to them on our behalf. However, they are always obligated not to disclose or use the information for any other purpose.

How we protect your information

We value your trust in providing us your personal data, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of our users personal data.

We do not sell, trade, or rent your personal data to others.

Links to Other Sites

The Applications may contain links to other sites. Please note that if you click on a third-party link, you will be directed to that site and that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Transfer to other countries

We may share your personal data with other companies located in countries other than your home country in order to carry out the activities specified in this Policy. Personal data collected within the European Economic Area (EEA) may, for example, be transferred to and processed by third parties located in a country outside of the EEA. In such instances we shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organisational measures are in place such as the Standard Contractual Clauses approved by the EU Commission.

Any third party with whom an App shares your data - such as analytics tools and advertising networks, as well as any parent, subsidiary or other related entities that will have access to your data - will provide the same or equal protection of user data as stated in this Policy and as required by the Apple App Store Guidelines, and the Google Play Developer Agreement.

Changes to this Policy

We may occasionally make changes to this Policy. When we make changes to this Policy, and these changes have a significant impact on the way you are using our Applications at the time of the change, we will provide you with notice as appropriate under the circumstances, e.g. by displaying a notice within the Applications you are currently using. Please, therefore, make sure you read any such notice carefully and you are advised to review this page periodically for any changes.

This policy is effective as of September 1, 2016 and has been last updated on November 6, 2020.

Your acceptance of these terms

By using our Applications, you signify your acceptance of this policy. If you do not agree to this Policy, please do not use our Applications. Your continued use of our Applications following the posting of changes to this Policy will be deemed your acceptance of those changes.

Contact

Users may send us an email either directly or by using forms within the apps. Personal data transmitted by email will be stored. In this context, data will not be disclosed with third parties. The data is used exclusively for processing the conversation.